Downloadable and Recorded computer software and computer programmes for optimization of data; computer hardware and peripheral apparatus and instruments for use with computers; Downloadable and Recorded computer software and programmes for improving customer communications and interactions and the customer experience when visiting interactive websites, retail stores and using interactive software; Downloadable and Recorded computer software that provides web-based access to applications and services through a web operating system or portal interface; Downloadable and Recorded computer software for use in establishing and accessing online desktop services and application rental services; computing hardware devices with embedded computer operating system software for transmitting data, graphics and audio or video recordings featuring content relating to customer experience and interaction over electronic communications networks; computer hardware device for use in accessing computer software applications of others; computing hardware device with embedded operating system software for hosting, managing, developing, and maintaining applications, software, files, and databases for others via a virtual desktop available via a network; Downloadable and Recorded computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and intercompany exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; Downloadable and Recorded computer software applications for PDAs and mobile devices for enabling access to and the editing of document templates, the building of data models and the integration of said software applications with social networks, all for improving customer communications and interactions and the customer experience when visiting interactive websites, retail stores and using interactive software; digital and electronic media hardware devices with embedded computer operating system software and programmes; pre-recorded digital and electronic media devices featuring audio and visual recordings, namely, audio and video recordings featuring content relating to customer experience and interaction when visiting interactive websites, retail stores and using interactive software; blank computer discs; blank CD-ROMs for sound or video recording; structural and replacement parts therefor for all the aforesaid goods; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience when visiting interactive websites, retail stores and using interactive software

Class [035]
Advertising, Business & Retail Services

Advertising and promotional services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; marketing services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; business management and business administration services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; the provision of information, consultancy and advisory services relating to the aforesaid

Class [038]
Communications Services

Providing multiple-user access for business professionals to data on the Internet in the field of computer communications software by use of customer communications and customer relationship management software; providing computerised online telecommunications services for business professionals namely providing access via global and non-global computer networks to computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, for collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, and for providing customised on-line information and resources relevant to the customers' business; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks, wireless networks and global communication networks; telecommunication access services; communications by computer terminals; communication between computer terminals; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing, and managing data and links to third-party computer servers, computer processors and computer users; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience and none of the aforesaid being or containing the provision of a telecommunications network or telecommunication access services for internet, mobile, telephone and VOIP communication

Class [042]
Computer & Software Services & Scientific Services

Computer consultancy and advisory services, namely, consultancy and advisory services relating to cloud computing, computer programming, computer security, computer software, computer system analysis and computer technology; consulting services in the field of cloud computing; consulting services in the field of software as a service (SAAS); consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; technical computer support services, namely, remote management of the information technology (IT) systems of others; technical computer support services, namely, remote and on-site management of cloud computing systems and applications for others; technical computer support services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; technical computer support services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, the use and installation of computer programmes, the installation and maintenance of computer software and computer programmes, and computer software design, development and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; technical support services, namely providing computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programmes; providing temporary use of on-line non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services, namely, technical advice relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; technical support services, namely, remote administration and management of troubleshooting for in-house and hosted datacenter devices, databases and software applications for the purposes of diagnosing computer hardware and software problems; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; technical support services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical support services, namely, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support services, namely, providing back-up computer programs and facilities; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; technical monitoring of computer network systems by remote access to ensure proper functioning; computer software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization computer technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes, namely, to detect breakdowns; providing remote computer back-up services for computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer networking hardware and software for computer systems; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience

Class [045]
Personal & Legal & Social Services

Licensing of intellectual property to others; computer software licensing; computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience

Mark Details

Serial Number

No 79316844

Mark Type

No Service Mark

Attorney Docket Number

44D Filed

44D Current

44E filed

44E Current

66A Filed

66A Current

Current Basis

No Basis

Legal History

Status Date	Action Taken
29^th Mar 2022	REGISTERED-PRINCIPAL REGISTER
20^th Jan 2022	TEAS CHANGE OF CORRESPONDENCE RECEIVED
20^th Jan 2022	ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
20^th Jan 2022	TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
11^th Jan 2022	OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
11^th Jan 2022	PUBLISHED FOR OPPOSITION
10^th Jan 2022	NOTIFICATION PROCESSED BY IB
22^nd Dec 2021	NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
22^nd Dec 2021	NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
22^nd Dec 2021	NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

THUNDERHEAD CUSTOMER OPERATING SYSTEM

Classification Information

Class [009]Computer & Software Products & Electrical & Scientific Products

Class [035]Advertising, Business & Retail Services

Class [038]Communications Services

Class [042]Computer & Software Services & Scientific Services

Class [045]Personal & Legal & Social Services