Class 041
Education and Entertainment Services
Publishing of survey results, opinion polls and reports focused on customer experience and contact centre management; publication of benchmarking reports focused on customer experience and contact centre management; production of video, podcasts, articles and social media posts related to customer experience and contact centre management; conference services focused on customer experience and contact centre management; organisation of conference services for commercial purposes; provision of education services including online and offline workshops and masterclasses focused on customer experience and contact centre management; provision of online educational publications focused on customer experience and contact centre management.
Class 042
Computer & Software Services & Scientific Services
Electronic storage of membership data.