Class 035
Advertising, Business & Retail Services
Class 041
Education and Entertainment Services
Class 042
Computer & Software Services & Scientific Services
- Books and other printed educational material addressing the Information Technology (IT) service management (ITSM) issues including conference proceedings, seminar presentations and pocket guide on ITSM; - CD-ROM¡¦s for the support and maintenance of the best practice framework for ITSM.
Class 045
Personal & Legal & Social Services
- Organizing technical conferences and other regular events to build knowledge and awareness about IT service management (ITSM) for members of the organization and the general public; - providing services to members of the organization such as publishing newsletters, maintaining a catalogue of ITSM products and services available in Canada, and keeping members informed about local and international events and trends in ITSM; - promoting exchange of ITSM experience and information among members and the general public locally and internationally; - developing and maintaining a set of standards for the application of ITSM as a profession in the Canadian IT Industry; and - bringing together users, suppliers and other stakeholders of IT services and products in order to encourage the growth, standardization and recognition of the best practice approach in ITSM throughout the Canadian IT industry.