Communication Platform as a Service (CPaaS) that is integrated into contact center software solutions, designed to provide interactive "experiences" for callers who called an enterprise and are waiting to speak to an agent while on hold; Communication Platform as a Service (CPaaS) that interacts with callers on mobile devices through SMS messaging to improve caller engagement and navigation.
Communication Platform as a Service (CPaaS) that is integrated into contact center software solutions, designed to provide interactive "experiences" for callers who called an enterprise and are waiting to speak to an agent while on hold; Communication Platform as a Service (CPaaS) that interacts with callers on mobile devices through SMS messaging to improve caller engagement and navigation.
Communication Platform as a Service (CPaaS) that is integrated into co...
