| TDV TTEC HOLDINGS, INC.
76410406 21 May 2002 | on 11 Aug 2023 | Computer programming services for others, application service provider... Class 035 Class 035 Advertising, Business & Retail Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services Class 042 Class 042 Computer & Software Services & Scientific Services Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services | | | TOTAL DELIVERED VALUE TTEC HOLDINGS, INC.
76410404 21 May 2002 | on 11 Aug 2023 | Computer programming services for others, application service provider... Class 035 Class 035 Advertising, Business & Retail Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services Class 042 Class 042 Computer & Software Services & Scientific Services Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services | | | T-TEC TTEC Holdings, Inc.
90855850 29 Jul 2021 | on 10 Apr 2023 | Software as a service (SAAS) services featuring software for use in th... Class 035 Class 035 Advertising, Business & Retail Services Educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills Class 036 Class 036 Insurance & Financial Services Telecommunications services, namely, providing telephone services and transmission of electronic mail; providing multiple-user access to a global computer information network; telecommunication services, namely, routing calls for others to customer service representatives Class 038 Communications Services Financial analysis and financial consulting services, namely, expert analysis in finance
Class 041 Education and Entertainment Services Employment and advertising agency services for others and business marketing research, namely, market research studies, statistical evaluation of market research data, and business data analyses; Consulting services related to employment and advertising agency services for others and business marketing research, namely, market research studies, statistical evaluation of market research data, and business data analyses; business management services, namely, remote and onsite business management of computer sites for others and business research and consulting services related thereto; Customer relationship management services that automates customer interactions using intelligent virtual assistants, automating business processes using robotic desktop automation and robotic process automation
Class 042 Computer & Software Services & Scientific Services Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, software that allows users to automate customer interactions and business processes for the purpose of customer relationship management, marketing and sales, collecting and analyzing data for the purpose of providing strategy, insight and reporting on customer relationship management, marketing, sales, operation, product design, and employee efficiency, and for the purpose of providing data analytics to monitor, track, service and predict the behavior of consumers and businesses; computer disaster recovery planning; computer site design; computer software development; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others and consulting services related thereto; on-site management and operation of information technology (IT) systems of others | | | REVANA TTEC HOLDINGS, INC.
85619380 08 May 2012 | on 03 Mar 2023 | Business services in the field of advertising, namely, advertising age... Class 035 Class 035 Advertising, Business & Retail Services Color is not claimed as a feature of the mark. | | | TELETECH TTEC HOLDINGS, INC.
74621989 13 Jan 1995 | on 22 Oct 2021 | computer software in the fields of telephone answering, telemarketing,... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products computer software in the fields of telephone answering, telemarketing, and teleservicing in the nature of responding to and receiving telephone inquiries from customers of other businesses | | | TELETECH TTEC HOLDINGS, INC.
75978238 13 Jan 1995 | on 22 Oct 2021 | computer disaster recovery planning services, computer site design ser... Class 035 Class 035 Advertising, Business & Retail Services educational services, namely, training courses and seminars, all in the fields of computer software, employment agency services, advertising agency services, computer disaster recovery planning services and computer site design, operation and management services Class 041 Class 041 Education and Entertainment Services employment and advertising agency services for others and research, development and consulting services related thereto; computer site operation and management services for others and research, development and consulting services related thereto Class 042 Computer & Software Services & Scientific Services computer disaster recovery planning services, computer site design services and research, development and consulting services related to computer disaster recovery planning services, computer site design services and computer software | | | TELETECH@HOME TTEC HOLDINGS, INC.
77690800 13 Mar 2009 | on 23 Jul 2021 | [ Computer software for use in the provision of customer care and cust... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products [ Computer software for use in the provision of customer care and customer relationship management services, namely, global computer network-based software architecture that allows access to customer care and customer relationship management technology for use in managing and accessing data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others; virtual reality software for the creation of a virtual environment for the provision of customer care and customer relationship management services ] Class 035 Class 035 Advertising, Business & Retail Services TELECOMMUNICATIONS TECH AT HOME Class 038 Communications Services In the heading, Int. Cl. 9 is reclassified to Int. Cl. 42. In the statement, lines 4-16, is deleted, and "Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, global computer network-based software architecture that allows access to customer care and customer relationship management technology for use in managing and accessing data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others; Software as a service (SAAS) services featuring virtual reality software for the creation of a virtual environment for the provision of customer care and customer relationship management services" is reclassified to Int. Cl. 42.
Class 042 Computer & Software Services & Scientific Services Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer solutions for others, namely, for others to access customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications via a global computer network; database development services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services; (( * Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, global computer network-based software architecture that allows access to customer care and customer relationship management technology for use in managing and accessing data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others; Software as a service (SAAS) services featuring virtual reality software for the creation of a virtual environment for the provision of customer care and customer relationship management services * )) | | | TELETECH TTEC HOLDINGS, INC.
78719476 23 Sep 2005 | on 09 Apr 2021 | [ Computer software for use in the provision of customer care and cust... Class 035 Class 035 Advertising, Business & Retail Services [ Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; computer software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; computer software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network; computer software for data capture and reporting to identify, tract and act upon customer interaction trends that may be downloaded from a global computer network; computer software to track move/add/change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others ] (( * Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; Software as a service (SAAS) services featuring software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; Software as a service (SAAS) services featuring software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts; Software as a service (SAAS) services featuring software for data capture and reporting to identify, tract and act upon customer interaction trends; Software as a service (SAAS) services featuring software to track move/add/change requests made by others and provide issue resolution coordination; Software as a service (SAAS) services featuring software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others * )) Class 042 Class 042 Computer & Software Services & Scientific Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media, and enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments, and providing customers with multicultural marketing solutions and speech- driven navigation tools; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services | | | EXDX=CX TTEC Holdings, Inc.
88762486 16 Jan 2020 | on 22 Oct 2020 | educational services, namely, training in the field of job placement, ... Class 035 Class 035 Advertising, Business & Retail Services educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills Class 036 Class 036 Insurance & Financial Services Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives Class 038 Communications Services EXDX EQUAL CX
Class 041 Education and Entertainment Services financial analysis and consulting services
Class 042 Computer & Software Services & Scientific Services employment and advertising agency services for others and business marketing research, development and consulting services related thereto; business management services, namely, remote and onsite business management of computer sites for others and business research, development and consulting services related thereto; Customer relationship management services and customer care services | | | DIGITAL WORKER FACTORY TTEC Holdings, Inc.
88050715 24 Jul 2018 | on 16 Dec 2019 | Humanoid robots with artificial intelligence; Teaching robots; Compute... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Humanoid robots with artificial intelligence; Teaching robots; Computer chatbot software for simulating conversations; Software development kits (SDK); Design libraries, namely, downloadable electronic data files for use in chatbot software design and development; computer software for communicating with users of hand-held computers; Computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; Computer graphics software; Computer screen saver software; Computer programs for user interface design; Graphical user interface software; Computer software for collecting and distributing data within computer networks, including the internet, and enabling data communication between application programs; Interactive bot for computer software analytics programs for analyzing and transmitting industrial automation data Class 042 Class 042 Computer & Software Services & Scientific Services "DIGITAL WORKER" | |