| IASPIRE Teletech Holdings, Inc.
86005591 09 Jul 2013 | on 15 Sep 2014 | Software as a service (SAAS) services featuring software for providing... Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SAAS) services featuring software for providing a mapping tool to enable employees to identify talents and abilities, and to assist employees in locating and securing available jobs | | | INCULTURE TeleTech Holdings, Inc.
78657000 23 Jun 2005 | on 25 Jul 2014 | Education services, namely, training courses and seminars in the field... Class 035 Class 035 Advertising, Business & Retail Services Education services, namely, training courses and seminars in the field of customer care and customer relationship management, namely receiving and responding to sales, technical support and assistance, and general information inquiries of customers of others, and over-the-phone language interpretation, translation and multicultural marketing solutions; providing telephone, electronic mail, and over-the-phone language interpretation and translation services Class 041 Class 041 Education and Entertainment Services IN CULTURE | | | YOUR CUSTOMER MANAGEMENT PARTNER TeleTech Holdings Inc.
76410405 21 May 2002 | on 30 May 2014 | Computer software for use in the provision of customer care and custom... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others Class 035 Class 035 Advertising, Business & Retail Services Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others Class 042 Computer & Software Services & Scientific Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services | | | VISAPOINT TeleTech Holdings, Inc.
78605138 08 Apr 2005 | on 08 Nov 2013 | Global computer network services that provide non-immigrant applicants... Class 039 Class 039 Transportation & Storage Services The mark consists of the word "VisaPoint" with the V and P appearing as uppercase letters and the remaining letters appearing in lowercase, and with the letters "Visa" appearing in bold text. Class 042 Class 042 Computer & Software Services & Scientific Services Global computer network services that provide non-immigrant applicants with visa application information, namely, providing online travel visa application information for non-immigrant applicants | | | HIREPOINT TELETECH HOLDINGS, INC.
78744784 01 Nov 2005 | on 26 Apr 2013 | Employment agency services, personnel placement and recruitment servic... Class 035 Class 035 Advertising, Business & Retail Services HIRE POINT | | | INTELLISYSTEM TeleTech Holdings, Inc.
75499004 09 Jun 1998 | on 13 Sep 2008 | Computer software design for others for the recording, storage and sub... Class 042 Class 042 Computer & Software Services & Scientific Services INTELLIGENCE SYSTEM | | | THE SCIENCE OF CUSTOMER MANAGEMENT TeleTech Holdings, Inc.
78833325 09 Mar 2006 | on 22 Mar 2007 | Education services, namely, training courses and seminars in the field... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Education services, namely, training courses and seminars in the field of providing customer care and customer relationship management services, namely, services which focus on receiving and responding to sales, service, technical support and general information inquiries of customers of others Class 035 Class 035 Advertising, Business & Retail Services Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; Web-based self service products for use in the provision of customer care and customer relationship management services; Web-based customer contact frameworks to simplify workflow, consolidate legacy applications, and drive consistency of customer interactions; computer software for computer telephony integration including email, chat and other custom media types; computer software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; Web-based computer software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts; speech-driven navigation tools for others; Web- based computer software for data capture and reporting to identify, tract and act upon customer interaction trends; Web-based computer software to track move/add/change requests made by others and provide issue resolution coordination; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others Class 038 Communications Services Telecommunication services, namely, providing telephone, electronic mail, automated call and over-the-phone language translation and interpretation services and providing multiple- user access to a global computer information network; advanced computer telephony integration for intelligent routing and operational efficiency across all media; carrier-grade hosted services across a private enterprise network to leverage best-in-class, centralized automatic call distributor functionality; direct access to user interface portals for customer relationship management services; and computer telephony integration including email, chat and other custom media types
Class 041 Education and Entertainment Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media, and enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments, and providing customers with multicultural marketing solutions and speech- driven navigation tools; employment agency services; remote agent services; data driven routing and screen pops services for computer telephony integration; automated root cause and trend analysis services including the compilation of contact data, customer data and business process data for trend analysis within and across customer support systems of others; data capture and tracking services to identify and assess organization trends including operational efficiencies that contribute to the concerns or behaviors of customers of others; data capture and tracking services for others for identifying and acting upon customer interaction trends; training and education services, and management of customer interaction management centers providing customer care and customer relationship management services
Class 042 Computer & Software Services & Scientific Services Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others including for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back- office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; workforce management services including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; automated call center services; database development services and technical consultation and implementation services in the field of customer care and customer relationship management which simplify workflow, consolidate legacy applications, and drive consistency of customer interactions; database development services, namely, data driven routing and screen pops services for computer telephony integration; automated root cause and trend analysis services including the compilation of contact data, customer data and business process data for trend analysis within and across customer support systems of others; and data capture and tracking services to identify and assess organization trends including operational efficiencies that contribute to the concerns or behaviors of customers of others for identifying and acting upon customer interaction trends; tracking services for move/add/change requests made by others and the provision of issue resolution coordination; data and tool grouping and call flow directing services; user interface portals for customer relationship management services; product research and development for others; computer telephony integration including email, chat and other custom media types; quality assurance services in the field of customer care and customer relationship management including recording, archive, administration and replay services on a single system for others; and computer disaster recovery planning services | | | SMARTSITE TeleTech Holdings, Inc.
75499003 09 Jun 1998 | on 02 Dec 2006 | Business services for others, namely, processing incoming customer ser... Class 035 Class 035 Advertising, Business & Retail Services SMART SITESMART SIGHT Class 042 Class 042 Computer & Software Services & Scientific Services Business services for others, namely, processing incoming customer service, computer communications and supporting requests at customer service call centers | | | TELETECH YOUR CUSTOMER MANAGEMENT PARTNER TeleTech Holdings Inc.
76410407 21 May 2002 | on 05 May 2003 | Computer programming services for others, application service provider... Class 035 Class 035 Advertising, Business & Retail Services TELECOMMUNICATION TECH YOUR CUSTOMER MANAGEMENT PARTNER Class 042 Class 042 Computer & Software Services & Scientific Services Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services | | | CYBERCONNECT TeleTech Holdings, Inc.
76043737 08 May 2000 | on 02 Jan 2003 | Customer relationship management services and customer care services f... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Customer relationship management services and customer care services for others, namely receiving and responding to sales, service and general information inquiries of customers through a variety of electronic media; employment agency services; business consulting and management for customer interaction management centers providing customer care and customer relationship management services Class 035 Class 035 Advertising, Business & Retail Services Education services, namely, training courses and seminars in the field of providing customer care and customer relationship management services, namely, services which focus on receiving and responding to sales, service, technical support and general information inquiries of customers of others Class 038 Communications Services Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others
Class 041 Education and Entertainment Services Telecommunication services, namely, providing telephone, electronic mail and global computer network connection and communication services
Class 042 Computer & Software Services & Scientific Services Cyber Connect | | 
