| MAKING AMBITIOUS GOALS REALITY TeleTech Holdings, Inc.
85362159 01 Jul 2011 | on 05 Jun 2020 | Computer programming services for others, namely, computer software de... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer programming services for others, namely, computer software design, installation, and integration, and computer application service provider services, namely, hosting, managing and maintaining computer software applications, computer software and websites of others in the field of customer care and customer relationship management, said software allowing the creation of data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to customer service representatives queued from centrally-based equipment and using centralized, hosted applications via a global computer network; database development services in the field of customer care and customer relationship management; product research and development for others; computer disaster recovery planning services; remote and on-site management of cloud computing systems and of computer applications for others; cloud computing featuring software for use in the provision of customer care and customer relationship management services Class 042 Class 042 Computer & Software Services & Scientific Services Computer software for use in the provision of customer care and customer relationship management services, namely, network-based computer software that is downloadable and that allows access to customer care and customer relationship management technology in the nature of an international network of voice and data lines that connect for use in managing and accessing data centers that route clients to customer service representatives that receive and respond to sales, service, technical support and general information inquiries from the customers of others; virtual reality software, namely, computer software for the creation of a virtual environment for the provision of customer care and customer relationship management services | | | MAKING AMBITIOUS GOALS REALITY TeleTech Holdings, Inc.
85362176 01 Jul 2011 | on 05 Apr 2019 | Telecommunications services, namely, providing telephone, electronic m... Class 035 Class 035 Advertising, Business & Retail Services Telecommunications services, namely, providing telephone, electronic mail services and providing multiple-user access to a global computer information network for managing and accessing customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally- based equipment and using centralized, hosted applications Class 038 Class 038 Communications Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service and general information inquiries of customers through a variety of media; employment agency services; and business management of customer interaction management centers providing customer care and customer relationship management services; performance management services, namely, human resources services in the nature of assisting employees in setting goals, and taking corrective action with respect to, and giving career advancement incentives to, a company's employees; social media strategy and social customer relationship management and marketing consultancy focusing on helping clients build customer loyalty | | | HIREPOINT TeleTech Holdings, Inc.
78842525 21 Mar 2006 | on 03 Nov 2017 | education services, namely training in the field of job placement, rec... Class 035 Class 035 Advertising, Business & Retail Services HIRE POINT Class 041 Class 041 Education and Entertainment Services education services, namely training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives Class 042 Computer & Software Services & Scientific Services HIRE POINT | | | VISAPOINT TeleTech Holdings, Inc.
78607277 12 Apr 2005 | on 25 Aug 2017 | Global computer network services that provide non-immigrant applicants... Class 039 Class 039 Transportation & Storage Services Global computer network services that provide non-immigrant applicants with visa application information, namely, providing online travel visa application information for non-immigrant applicants Class 042 Class 042 Computer & Software Services & Scientific Services VISA POINT | | | TELETECH GIGAPOP TeleTech Holdings, Inc.
78666503 08 Jul 2005 | on 04 Aug 2017 | Telecommunications services, namely, providing telephone, electronic m... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Telecommunications services, namely, providing telephone, electronic mail services and providing multiple-user access to a global computer information network for managing and accessing customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally- based equipment and using centralized, hosted applications Class 035 Class 035 Advertising, Business & Retail Services Computer software for use in the provision of customer care and customer relationship management services, namely, global computer network-based software architecture that allows access to customer care and customer relationship management technology for use in managing and accessing data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others Class 038 Communications Services Telecommunications services, namely, providing telephone, electronic mail services and providing multiple-user access to a global computer information network for managing and accessing customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally- based equipment and using centralized, hosted applications
Class 042 Computer & Software Services & Scientific Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; and management of customer interaction management centers providing customer care and customer relationship management services | | | VERIFRAUD TeleTech Holdings, Inc.
77483980 27 May 2008 | on 13 May 2016 | Training services in the field of computerized automated services for ... Class 036 Class 036 Insurance & Financial Services Training services in the field of computerized automated services for fraud detection Class 041 Class 041 Education and Entertainment Services Training services in the field of computerized automated services for fraud detection Class 042 Computer & Software Services & Scientific Services Financial services, namely, credit agencies featuring customer credit processing, namely, credit checking, credit analyzing, and financial reporting in the nature of providing financial information and financial information processing by electronic means; collections processing, namely, collection agency services; and financial operations, namely, credit card transaction processing services
Class 045 Personal & Legal & Social Services VERIFIED FRAUD | | | WORKBOOTH TeleTech Holdings, Inc.
77208285 18 Jun 2007 | on 15 May 2015 | Computer software for use in the provision of customer care and custom... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in the provision of customer care and customer relationship management services, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multiskill customer care environments and remote locations, namely, at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; computer software for flexible workforce management applications, namely, forecasting, scheduling and adherence functions; computer software for data capture and reporting to identify, track and act upon customer interactions; computer software to track move/add/change requests made by others and provide issue resolution coordination; computer software for effectively and efficiently managing disparate agent groups Class 035 Class 035 Advertising, Business & Retail Services Telecommunication services, namely, providing automated local and long distance telephone services and electronic mail; message receiving and forwarding services; providing multiple-user access to a global computer information network Class 038 Communications Services Computer software for use in the provision of customer care and customer relationship management services, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multiskill customer care environments and remote locations, namely, at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; computer software for flexible workforce management applications, namely, forecasting, scheduling and adherence functions; computer software for data capture and reporting to identify, track and act upon customer interactions; computer software to track move/add/change requests made by others and provide issue resolution coordination; computer software for effectively and efficiently managing disparate agent groups
Class 042 Computer & Software Services & Scientific Services Customer relationship management services and customer care services for others that have disparate resources, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely | | | IDENTIFY! PLUS TeleTech Holdings, Inc.
77263226 23 Aug 2007 | on 01 May 2015 | Telecommunication services, namely, providing telephone, electronic ma... Class 035 Class 035 Advertising, Business & Retail Services Telecommunication services, namely, providing telephone, electronic mail, and automated call services for use in tracking, managing, recording and forwarding customer calls to a call center, including accessing and forwarding customer data, and automatically routing customer calls to a professional customer care agent Class 038 Class 038 Communications Services Customer relationship management services and customer care services for others, namely, measuring marketing effectiveness, for automotive dealerships | | | IDENTIFY! TeleTech Holdings, Inc.
77263087 23 Aug 2007 | on 01 May 2015 | Telecommunication services, namely, providing telephone, electronic ma... Class 035 Class 035 Advertising, Business & Retail Services Telecommunication services, namely, providing telephone, electronic mail, and automated call services for use in tracking, managing, recording and forwarding customer calls to a call center, including accessing and forwarding customer data Class 038 Class 038 Communications Services Customer relationship management services and customer care services for others, namely, measuring marketing effectiveness, for automotive dealerships | | | EMPOWER TeleTech Holdings, Inc.
78882735 12 May 2006 | on 17 Oct 2014 | Computer software, namely, workforce performance evaluation software w... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software, namely, workforce performance evaluation software which tracks individual employees' progress against a specified set of metrics and measurements, provides for corrective action based upon those measurements, generates statistics as to how the personnel base or segment is performing as a unit, and provides real-time supervisor and management views of an employee's performance | | 
