| MEANINGFUL CONVERSATION SCORE LivePerson, Inc.
97251652 03 Feb 2022 | on 31 Jan 2023
| Market research and consulting services relating to measuring effectiv... Class 035 Class 035 Advertising, Business & Retail Services "CONVERSATION SCORE" | | | MEANINGFUL AUTOMATED CONVERSATION SCORE LivePerson, Inc.
97251728 03 Feb 2022 | on 31 Jan 2023
| Market research and consulting services relating to measuring effectiv... Class 035 Class 035 Advertising, Business & Retail Services "AUTOMATED CONVERSATION SCORE" | | | AI ANNOTATOR LivePerson, Inc.
90538585 22 Feb 2021 | on 13 Dec 2022
| Software as a service (SAAS) services featuring software for identifyi... Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SAAS) services featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in bots used to detect and analyze customer intents in real time using artificial intelligence (AI); Software as a service (SAAS) services featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields | | | CONVERSATIONAL QUOTIENT LivePerson, Inc.
88121831 18 Sep 2018 | on 08 Nov 2022
| Market research and assessment services for analyzing, reporting and d... Class 035 Class 035 Advertising, Business & Retail Services "CONVERSATIONAL" | | | CONVERSATION ASSIST LivePerson, Inc.
90754478 04 Jun 2021 | on 20 Sep 2022
| Software as a service (SAAS) services featuring software for enabling ... Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SAAS) services featuring software for enabling brands to detect and analyze customer intents in real time using artificial intelligence (AI); Software as a service (SAAS) services featuring software for enabling brands to detect and analyze customer intents and provide recommendations in real time using artificial intelligence (AI); Software as a service (SAAS) services featuring software for detecting and analyzing customer intents and providing recommendations in real time using artificial intelligence (AI); Software as a service (SAAS) services featuring software for detecting and analyzing customer intents in real time using artificial intelligence (AI) | | | CONVERSATIONAL CLOUD LivePerson, Inc.
88747925 06 Jan 2020 | on 19 Jul 2022
| Application service provider (ASP) featuring software for use by busin... Class 038 Class 038 Communications Services Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction between businesses and their customers and potential customers Class 042 Class 042 Computer & Software Services & Scientific Services Application service provider (ASP) featuring software for use by businesses to enable real-time communications with online customers through the use of coupons, ads, offers, video and other types of online content based on business rules and analytics about the visitors' online behavior; computer services, namely, hosting on-line web facilities for others for organizing, serving and conducting online interactive promotions, namely, coupons, ads, offers, video and other types of online content; Software as a Services (SAAS) services featuring software for providing interactive message services for customers and potential customers with businesses; · Software as a service (SAAS) services featuring software for enabling businesses to provide and obtain customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers, and for facilitating interaction, connections and digital messaging and chat conversations; Software as a service (SAAS) services featuring software for facilitating interaction, connections, and conversations between users in the digital messaging, digital chat, and customer engagement fields; · Software as a Service (SaaS) services featuring software for social media marketing and social media strategy and marketing consultancy; Software as a Service (SaaS) services featuring software for online social networking; Application service provider (ASP) featuring software for use by businesses for sales and customer service communications via on-line chats, communication, and business analytics services; computer services, namely, hosting on-line web facilities for others for organizing and conducting online and interactive discussions; computer services, namely, creating an on-line community for registered users to participate in discussions, get feedback from their peers, form virtual communities, and engage in social networking | | | PERFORMANCE OPTIMIZER LivePerson, Inc.
90141862 27 Aug 2020 | on 24 May 2022
| Software as a service (SAAS) services featuring software that allows b... Class 035 Class 035 Advertising, Business & Retail Services Providing training to companies in the field of improving customer engagement and interaction with customers Class 041 Class 041 Education and Entertainment Services Business strategy consultancy focusing on helping clients create and extend their product and brand strategies; Business research and data analysis services in the field of customer communication and customer engagement; Business consulting services in the field of improving customer engagement and interaction with customers Class 042 Computer & Software Services & Scientific Services Software as a service (SAAS) services featuring software that allows businesses to provide and obtain customer support; Software as a service (SAAS) services featuring software that allows businesses to provide customer engagement tools, marketing materials, customer care, online commerce, and messaging to customers; Software as a service (SAAS) services featuring software for interacting, connecting, digital messaging and chat conversations with customers | | | Logo Mark LivePerson, Inc.
90600511 24 Mar 2021 | on 29 Mar 2022
| Electronic banking via a global computer network; On-line banking serv... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Electronic messaging services; Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction with consumers for on-line customer service and concierge service via bots, artificial intelligence, automations and live support Class 036 Class 036 Insurance & Financial Services Electronic banking via a global computer network; On-line banking services; Online banking services accessible by means of downloadable mobile applications; Banking consultation; Clearing and reconciling financial transactions via a global computer network; Providing a wide variety of banking services and providing financial services, namely, credit card services, processing and transmission of bills and payments thereof, and insurance for financial transactions conducted via global computer network; Financial services, namely, electronic funds transfer via electronic communications networks; Clearing and reconciling financial transactions via electronic communications networks; Providing a wide variety of payment and financial services, namely, credit card services, issuing credit cards and lines of credit, processing and transmission of bills and payments thereof, bill payment services with guaranteed payment delivery, and brokerage of money market funds, all conducted via a global communications network; Bill payment services; Providing electronic mobile payment services for others; Financial services, namely, providing, processing, verifying, and authenticating mobile payments, and contactless credit and debit card transactions, loyalty reward card transactions, and bill payment transactions with retailers, merchants, and vendors via mobile devices; Providing financial information by electronic means, namely, providing credit and debit card information; Financial services, namely, processing and administration of mobile payments and contactless debit and credit card transactions, loyalty reward card transactions, and bill payment transactions with retailers, merchants, and vendors via mobile devices Class 038 Communications Services Downloadable mobile applications to allow customers to access online bank information and transact bank and bank-related business, namely, namely, manage their bank accounts, manage their debit and credit cards and usage, conduct bank transactions, seek banking and investment advice; Downloadable computer application software for mobile phones and other handheld devices, namely, software for enabling consumers to access and manage their bank accounts, manage their debit and credit cards and usage, conduct bank transactions, seek investment advice, complete banking related intents and actions, provide data regarding preferences to customize their experience with the application, receive information and promotions from their bank relating to their preferences and to provide a concierge service to consumers; Downloadable computer software for creating a personalized banking experience, namely, concierge and banking services to consumers about customized products and services based on consumer preferences and data that consumers share; Downloadable computer software using artificial intelligence, text recognition and natural language understanding for communicating with online banking customers; Downloadable mobile applications to facilitate interaction with customers in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable computer software for processing electronic payments to and from others that may be downloaded from a global computer network and/or recorded on computer media; Authentication software for authenticating account holder identification in the field of digital and online banking that may be downloaded from a global computer network and/or recorded on computer media; Downloadable computer software used to process mobile payments; Downloadable computer software for use in contactless transactions with retailers, merchants, and vendors via mobile devices used to process mobile payments; Downloadable computer software for transmitting, processing, facilitating, verifying, and authenticating credit and debit card information and transaction and payment information; Downloadable computer software for ensuring the security of mobile payments, of contactless transactions with retailers, merchants and vendors via mobile devices, and of credit and debit card information; Downloadable computer software for the storage, transmission, verification, and authentication of credit and debit card and other payment and transaction information | | | BELLA LOVES ME. LivePerson, Inc.
90615955 31 Mar 2021 | on 29 Mar 2022
| Electronic messaging services; Instant messaging services; Interactive... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Electronic messaging services; Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction with consumers for on-line customer service and concierge service via bots, artificial intelligence, automations and live support Class 038 Class 038 Communications Services Downloadable mobile applications to allow customers to access online bank information and transact bank and bank-related business, namely, namely, manage their bank accounts, manage their debit and credit cards and usage, conduct bank transactions, seek banking and investment advice; Downloadable computer application software for mobile phones and other handheld devices, namely, software for enabling consumers to access and manage their bank accounts, manage their debit and credit cards and usage, conduct bank transactions, seek investment advice, complete banking related intents and actions, provide data regarding preferences to customize their experience with the application, receive information and promotions from their bank relating to their preferences and to provide a concierge service to consumers; Downloadable computer software for creating a personalized banking experience, namely, concierge and banking services to consumers about customized products and services based on consumer preferences and data that consumers share; Downloadable computer software using artificial intelligence, text recognition and natural language understanding for communicating with online banking customers; Downloadable mobile applications to facilitate interaction with customers in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable computer software for processing electronic payments to and from others that may be downloaded from a global computer network and/or recorded on computer media; Authentication software for authenticating account holder identification in the field of digital and online banking that may be downloaded from a global computer network and/or recorded on computer media; Downloadable computer software used to process mobile payments; Downloadable computer software for use in contactless transactions with retailers, merchants, and vendors via mobile devices used to process mobile payments; Downloadable computer software for transmitting, processing, facilitating, verifying, and authenticating credit and debit card information and transaction and payment information; Downloadable computer software for ensuring the security of mobile payments, of contactless transactions with retailers, merchants and vendors via mobile devices, and of credit and debit card information; Downloadable computer software for the storage, transmission, verification, and authentication of credit and debit card and other payment and transaction information | | | Logo Mark LivePerson, Inc.
90602404 25 Mar 2021 | on 29 Mar 2022
| Downloadable mobile applications to allow customers to access online b... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products The color(s) white, blue, light green, purple, pink, and yellow is/are claimed as a feature of the mark. | |