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NPS PRISM
FORMALIZED

on 25 Aug 2022

Last Applicant/ Owned by

BAIN & COMPANY INC.

131 Dartmouth StreetBoston, MA 02116

US

Serial Number

2206254 filed on 25th Aug 2022

Correspondent Address

7100-380 rue Saint-Antoine OMontréal

QUÉBEC

CA

H2Y3X7

NPS PRISM

Trademark usage description

business consulting and information services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality Read More

Classification Information


Class [035]
Business consulting and information services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services.


Classification kind code

11

Class [041]
Business training consulting services in the field of business management, business performance practices, customer and employee satisfaction and loyalty; customer and employee training services in the field of business training, namely customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, customer experience and customer service; providing online publications in the nature of reports, articles, and newsletters in the field of business training consulting services and customer and employee training services, namely customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, customer experience and customer service; providing online publications in the nature of reports, articles, and newsletters in the field of business administration consulting and information services related to commercial business management; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services, namely, customer and employee satisfaction and loyalty services; educational services, namely, providing web-based and classroom training of business leaders and employees for certification in the fields of profitable growth, improving performance, products, services, pricing, sales and marketing, customer experience and customer service, and customer and employee satisfaction and loyalty, and providing online course material in connection therewith.


Classification kind code

11

Class [042]
Providing online, non-downloadable cloud-based software and web applications for collecting, visualizing, analyzing, optimizing and benchmarking data from customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience, customer service and customer and employee satisfaction and loyalty; software as a service (SAAS) services featuring software, accessed via the internet, for the collection, visualization, analytics, optimization and benchmarking of customers and employees related information and data, research surveys and generating reports for use in business consulting administration and information services related thereto.


Classification kind code

11

Mark Details


Serial Number

2206254

Mark Type

Trademark

Legal History


Action TakenStatus
Submitted for opposition 287
on 01st Sep 2022
Pre-Assessment Letter Sent
Submitted for opposition 30
on 25th Aug 2022
Filed
Submitted for opposition 1
on 25th Aug 2022
Created
Submitted for opposition 31
on 25th Aug 2022
Formalized