Letters surmounted by a sign of disproportionate size -- Note: Includes, for instance, a letter i surmounted by a disproportionate dot, by a star or a flower.Lettres surmontées d'un signe de dimension disproportionnée -- Note: Comprend par exemple la lettre i surmontée d'un point disproportionné, d'une étoile ou d'une fleur.

Trademark usage description

downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improv Read More

Classification Information

Class [009]
Downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity; downloadable software for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; downloadable software for analyzing, responding to, and making process improvements based on social media data; downloadable computer software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions and decisions; downloadable computer software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior; downloadable software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, and employee experience and journey; downloadable computer software for use in gathering and analyzing feedback from diverse customer and employee interaction channels; downloadable computer software for enabling solicitation of feedback from diverse channels; downloadable computer software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; downloadable computer software for use in the field of customer experience management and enterprise feedback management; downloadable computer software for application and database integration and management; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; downloadable computer software for use in creation and storage of documents, reports and forms; downloadable computer software for use as an application programming interface (API); downloadable computer software platforms for business purposes; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions and decisions along a customer and employee life-cycle and journey

Classification kind code

Class [035]
Customer and employee survey and feedback services; business strategy and marketing consultancy focusing on helping clients analyze, respond to, and make process improvements based on social media data; business consulting services in the field of text analytics; business management consulting with relation to strategy, marketing, sales, operations, product design particularly specializing in the use of analytic and statistical models for the understanding and predicting of customers, employees, businesses, and market trends and actions; business monitoring and consulting services, namely, surveying, tracking, gathering, monitoring, and analyzing customer, employee, business and product data to provide strategy, and insight, in connection with sales, operations, customer service, product design and innovation; business monitoring and consulting services, particularly specializing in the use of analytic and statistical models for the understanding and predicting of customer, employee, business, and market trends and actions

Classification kind code

Class [042]
Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements based on social media data; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions and decisions; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, and employee experience and journey; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer and employee interaction channels; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; providing temporary use of non-downloadable computer software for use in creation and storage of documents, reports and forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms for business purposes; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions and decisions along customer and employee lifecycle and journey

Classification kind code

Mark Details

Serial Number

2011157

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 15 on 08^th Nov 2024	Correspondence Created
Submitted for opposition 22 on 11^th Dec 2023	Search Recorded
Submitted for opposition 20 on 11^th Dec 2023	Examiner's First Report
Submitted for opposition 287 on 07^th Jun 2022	Pre-Assessment Letter Sent
Submitted for opposition 31 on 05^th Mar 2020	Formalized
Submitted for opposition 30 on 12^th Feb 2020	Filed
Submitted for opposition 1 on 12^th Feb 2020	Created