INNOVATION WITHOUT DISRUPTION

Class [42]
Computer & Software Services & Scientific Services

Communications-centered software as a service encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications, namely, providing online non-downloadable software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications; Contact Center as a service (CCaaS) services, namely, platform as a service featuring software for providing access to a cloud based omnichannel contact center platform; Platform as a service (PaaS) services featuring computer software platforms for call center and business unified communications; Software as a service (SaaS) services featuring software for call center, contact center and business unified communications; Providing temporary use of non-downloadable software platform for providing users with uniform access to communication applications; Providing temporary use of non-downloadable software for creating, delivering, deploying, integrating and managing service, applications and features; Providing online non-downloadable software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; Providing temporary use of non-downloadable software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software; Providing temporary use of non-downloadable software for managing profiles of users, determining specific access to applications and capabilities, security and control; Providing temporary use of non-downloadable software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; Providing temporary use of non-downloadable software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; Providing temporary use of non-downloadable software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualized manner; Providing temporary use of a non-downloadable collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; Providing temporary use of non-downloadable software platform for providing communication devices with uniform access to communication applications; Providing temporary use of non-downloadable software for integrating communication devices with communication applications; Providing temporary use of non-downloadable software for providing user interface between and integration of communication devices to communication applications; Providing temporary use of non-downloadable software for providing on-line access to cloud-based services in the field of enterprise communications; Providing temporary use of non-downloadable software for managing, delivering, orchestrating, integrating, and managing service call center and contact center applications and features; Providing cloud-based services, namely, development and testing of communications and collaboration software applications; Providing online non-downloadable software applications that manage voice, video and data communications over a computer network; Providing access to virtual hardware, software, and data storage services in a virtual environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; Providing computer software design services, technical support services in the nature of troubleshooting of computer software problems, and managing the websites of others, all the foregoing in the fields of communications, local area and wide area networks, data processing centers, and video conferencing networks; Consulting in the field of telecommunications technology; Scientific and technological engineering services in the fields of telecommunications.