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CUSTOMER CONVERSATION MANAGEMENT
Dead/Abandoned
ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE

failure to respond or late response

on 29 Apr 2005

Last Applicant/ Owned by

400 Fifth Avenue

Waltham

MA

02451

Serial Number

78374392 filed on 26th Feb 2004

Registration Number

N/A

Correspondent Address

Debra S. Serota

Debra S. Serota

Suite 3200

225 Franklin Street

Boston, MA 02110-2804

Filing Basis

1. intent to use

2. intent to use current

Disclaimer

NO DATA

CUSTOMER CONVERSATION MANAGEMENT

Computer software using advanced natural language processing and speech recognition algorithms to enable complex and concept-based interactions, over both voice and text-based networks, between users and computer systems; computer software for natural language processing and conceptual mapping; computer search engine software using advanced natural language processing algorithms to glean concepts Read More

Classification Information


Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer software using advanced natural language processing and speech recognition algorithms to enable complex and concept-based interactions, over both voice and text-based networks, between users and computer systems; computer software for natural language processing and conceptual mapping; computer search engine software using advanced natural language processing algorithms to glean concepts from text and enable concept-based searching; software for routing and handling customer calls by call and contact centers

Class [042]
Computer & Software Services & Scientific Services


Developing and programming for others customized computer software using natural language processing and speech recognition, enabling complex, concept-based interactions over both voice and text-based networks; developing and programming customized computer software for others for natural language processing and conceptual mapping

Mark Details


Serial Number

No 78374392

Mark Type

No Service Mark

Attorney Docket Number

No 15469-006001

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Status DateAction Taken
30th Apr 2005ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND
29th Apr 2005ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
30th Sep 2004NON-FINAL ACTION MAILED
29th Sep 2004NON-FINAL ACTION WRITTEN
15th Sep 2004ASSIGNED TO EXAMINER
12th Mar 2004NEW APPLICATION ENTERED IN TRAM