COGNITIVE KNOWLEDGE AUTOMATION

Class [009]
Computer & Software Products & Electrical & Scientific Products

Downloadable computer application software for mobile phones, desktop computers, and tablets, namely, software for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer application software for customer support ticket management and knowledge base maintenance in the nature of software for maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer software applications for customer support ticket management and knowledge base maintenance; Downloadable computer software platforms for customer support ticket management and knowledge base maintenance for the purpose of maintaining a database of product related knowledge to facilitate customer support; Downloadable artificial intelligence software for customer support ticket management and knowledge base maintenance for the purpose of maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer software platforms to provide enhanced services to enable customers to manage support tickets and maintain a knowledge base using artificial intelligence; Downloadable computer software platforms for artificial intelligence, namely, for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer software platforms for providing artificial intelligence in the nature of customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support in the fields of finance, banking, ecommerce and insurance