ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
failure to respond or late response
on 21 Nov 2022
Last Applicant/ Owned by
One World Trade Center, 80th loor
New York
NY
10007
Serial Number
90864948 filed on 04th Aug 2021
Registration Number
N/A
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
AGENT JOURNEY MAPPING
Software as a Service (SaaS) services featuring software for use in responding to customer inquiries and communicating with others; software as a Service (SaaS) services, namely, hosting software for use by others in responding to customer inquiries; software as a Service (SaaS) services, namely, hosting software for use by others for use by call centers in responding to customer inquiries; softwa Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Software as a Service (SaaS) services featuring software for use in responding to customer inquiries and communicating with others; software as a Service (SaaS) services, namely, hosting software for use by others in responding to customer inquiries; software as a Service (SaaS) services, namely, hosting software for use by others for use by call centers in responding to customer inquiries; software as a Service (SaaS) services featuring artificial intelligence software for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing; software as a Services (SaaS) services featuring software for automated speech recognition (ASR) and voice recognition; software as a Service (SaaS) services featuring software for general business process automation; software as a Service (SaaS) services, namely, hosting software for general business process automation; software as a Service (SaaS) services, namely, hosting software for use by others for general business process automation; software as a Service (SaaS) services featuring artificial intelligence software for general business process automation for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing; machine learning and artificial intelligence to gain insight into call center agent activity; artificial intelligence driven automation for call center tasks; artificial intelligence driven automation to facilitate asynchronous communications with customers; software as a Service (SaaS) services featuring machine learning and artificial intelligence software to assist call center agents to respond to sales related inquiries from customers
Class [038]
Communications Services
broadcast communication services, namely, transmitting text messages to designated recipients for others; communication services, namely, transmitting messages via phone, electronic mail, voice, web, SMS, text messaging, messaging and instant messaging between businesses and consumers
Class [035]
Advertising, Business & Retail Services
business information management, namely, electronic reporting of business information, business analytics, namely, business evaluations, information and research, and consumer response
Mark Details
Serial Number
No 90864948
Mark Type
No Service Mark
Attorney Docket Number
No ASA-950
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 21st Nov 2022 | ABANONMENT - AILURE TO RESPON OR LATE RESPONSE |
| 21st Nov 2022 | ABANONMENT NOTICE E-MAILE - AILURE TO RESPON |
| 09th May 2022 | NON-INAL ACTION WRITTEN |
| 09th May 2022 | NON-INAL ACTION E-MAILE |
| 09th May 2022 | NOTIICATION O NON-INAL ACTION E-MAILE |
| 28th Apr 2022 | ASSIGNE TO EXAMINER |
| 29th Sep 2021 | NEW APPLICATION OICE SUPPLIE ATA ENTERE |
| 07th Aug 2021 | NEW APPLICATION ENTERE |