active listening establish trust enable advise persuade honesty create a bond develop rapport minimise barriers reduce stress reduce anxiety build relationships influence suggest seek to understand targeted communication

Class [41]
Education and Entertainment Services

Training in communication techniques;Training;Training and further training consultancy;Training services;Practical training;Personnel training;Language training;Adult training;Training consultancy;Training courses;Coaching [training];Business training;Personal training services;Life coaching (training);Sales training services;Conducting training seminars;Written training courses;Conducting workshops [training];Personal development training;Computer based training;Practical training [demonstration];Management training services;Personal coaching [training];Providing of training;Provision of training;Training and instruction;Computerised training;Commercial training services.